WHO IS THE SOCK GOBLIN?
He steals socks from your washing machine when you're not looking and puts up them on our website for you to buy.
WHERE DO THE SOCKS COME FROM?
Socks are processed and packaged at our headquarters in Australia.
IS MY PAYMENT INFORMATION SECURE ON THIS WEBSITE?
We use many of the leading secure payment systems. All of your data is encrypted and safely processed by Shopify.
You can pay using:
For more information on PayPal check out their site at https://paypal/au
WHAT ARE THE BENEFITS OF BEING ON THE MAILING LIST?
HOW LONG DOES THE DELIVERY TAKE?
Express shipping in AUS is 1-3 business days
We try to pack and send orders within 24 hours of the order being placed. However sometimes due to unforeseen circumstances there may be delays. We will try to notify you if your order is affected, but feel free to email us if it seems like something is wrong!
WHAT ARE YOUR SHIPPING RATES?
Typical shipping rates
Standard shipping = $5
Express shipping = $12
Calculated at checkout
1 Pair = $5 standard shipping
2-3 Pairs = Free standard shipping
4 or more pairs = Free express shipping
You can find more about our shipping policy here:
WHAT HAPPENS IF MY FAVOURITE SOCK IS OUT OF STOCK?
HOW DO THE SIZES WORK?
Small - 5-8 US (M) / 6-9 US (W)
Large - 8-10 US (M) / 8-11 US (W)
WHAT IS YOUR REFUNDS POLICY?
We will refund and accept returns on any stock that arrives damaged or in defective condition. We will refund you the full amount including shipping and the cost of returns shipping.
You can find more about our returns policy here: